Thread: Blank Page problem

so I installed dolphin 5.0 on my server and the try to goto admin page it said to delete the install folder.....I do that and now it just shows a blank page. I have asked for help on the boonex forums and someone suggested I try here. I have reinstalled several times and verified the permissions were set ok on the folders. Im just not sure what else I can try.....Please help....

Later

Is it 5.0 or 5.3?

If 5.3, check this thread:

Admin - Blank Page or domxml Error

If 5.0, why are you installing 5.0 instead of the later releases?

Smoge

So first of all....thank you very much for the reply.....I had until now been trying to use 5.0 (although I had tried once with 5.3)....I tried once again with 5.3 and get the exact same problem. I finish up the install with deleting the install directory and changing the permissions it tells me to change and then click on the link for admin and it just brings me to a blank page. Nothing on it. I have turned on PHP Errors and still nothing. I have also since found out that my php is in /usr/bin/php and have fixed that but the exact same thing. The link you put on there is of a different problem however if you feel like I need to have the dom/xml compiled, I willl speak to my hosting company (I am on a virtual dedicated server, but I may be able to do that myself as I do have root access of my virtual server). If you could tell me how to check if that is the problem that would be wonderful....any other help would be greatly appreciated.....

btw I created a info.php script and this is what it said for DOM

dom
DOM/XML enabled
DOM/XML API Version 20031129
libxml Version 2.6.20
HTML Support enabled
XPath Support enabled
XPointer Support enabled
Schema Support enabled
RelaxNG Support enabled

It appears that it is enabled.....
here is the address....maybe for some reason *I* cant see it.....

http://208.109.85.167/

Anyways, again any help you can give would be appreciated.

If you have domxml enabled, or have modded the admin/index.php script to remove the domxml calls, it should work.

As for your errors to the page - maybe you can make a php file with an error in it - to make sure that is working (reporting them to the screen). Maybe it is not.

If that is ok, then next perhaps you should check your header.inc.php file for errors.

Smoge

so when you say maybe something is wrong with the inc.header.php....is there anywhere to start? or do I pretty much have to debug the thing myself?

now that I started looking for it....I cant find the header.inc.php....it is supposed to be created in /inc from the install right? BTW I just noticed there is an error on the install, not sure exactly what it means, it seems like it is saying that a value already exists in a table in my database....here it is....

Error while executing: INSERT INTO `GlParams` VALUES ('news_enable','1',0,'show boonex news in admin panel','digit','','',NULL);
Duplicate entry 'news_enable' for key 1

Thanks again for all the help

OK OK....

PHEW!!! I noticed some stuff not enabled on my server and I enabled them and now I can see error messages!!! w00t!

so.....here is what i get for plain index.php

Warning: main() [function.main]: open_basedir restriction in effect. File(/header.inc.php) is not within the allowed path(s): (/var/www/vhosts/HoustonPartyLine.com/httpdocs:/tmp) in /var/www/vhosts/HoustonPartyLine.com/httpdocs/inc/design.inc.php on line 23

Warning: main(header.inc.php) [function.main]: failed to open stream: Operation not permitted in /var/www/vhosts/HoustonPartyLine.com/httpdocs/inc/design.inc.php on line 23

Fatal error: main() [function.require]: Failed opening required 'header.inc.php' (include_path='.:') in /var/www/vhosts/HoustonPartyLine.com/httpdocs/inc/design.inc.php on line 23

for admin/index.php this is what I get.....

Warning: main() [function.main]: open_basedir restriction in effect. File(/header.inc.php) is not within the allowed path(s): (/var/www/vhosts/HoustonPartyLine.com/httpdocs:/tmp) in /var/www/vhosts/HoustonPartyLine.com/httpdocs/inc/profiles.inc.php on line 23

Warning: main(header.inc.php) [function.main]: failed to open stream: Operation not permitted in /var/www/vhosts/HoustonPartyLine.com/httpdocs/inc/profiles.inc.php on line 23

Fatal error: main() [function.require]: Failed opening required 'header.inc.php' (include_path='.:') in /var/www/vhosts/HoustonPartyLine.com/httpdocs/inc/profiles.inc.php on line 23

Im sure if I had the time ( and wasnt too sleepy ) I could troubleshoot, however if you can tell right off hand what is wrong....that would be great.....otherwise Im stuck troubleshooting over the weekend.....

Once again thanks for all your help!


And BTW I checked to see if Open_Base_Dir was enabled in php.ini and it is remarked out so it is not.

Originally Posted by Lumberg

Warning: main() [function.main]: open_basedir restriction in effect. File(/header.inc.php) is not within the allowed path(s): (/var/www/vhosts/HoustonPartyLine.com/httpdocs:/tmp) in /var/www/vhosts/HoustonPartyLine.com/httpdocs/inc/design.inc.php on line 23

And BTW I checked to see if Open_Base_Dir was enabled in php.ini and it is remarked out so it is not.

It appears it is on. You should create a phpinfo.php file, and check the output of that to confirm, rather than looking in your php.ini

Code:

<?php
phpinfo();
?>

Create this, run in your web browser - check your settings.

Smoge

Ok so my phpinfo shows this for open basedir

open_basedir /var/www/vhosts/HoustonPartyLine.com/httpdocs:/tmp no value
where :

"/var/www/vhosts/HoustonPartyLine.com/httpdocs:/tmp" is a local value

and

"no value" is a master value......so......

do you know of any where other than php.ini I should check for this local value? This appears to be the cause of the problem.