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Thread: Mysql error: Column 'DateStarts' cannot be null

  1. #1

    Join Date
    Mar 2010
    Posts
    26

    Default Mysql error: Column 'DateStarts' cannot be null

    Hi there!

    This seems to be the place that can actually fix stuff. And I have searched around and not even boonex had the answer. My install is pretty new and I haven't done much mod to it.

    Problem:
    When people sign up to my dolphin 7 and click the registration link in their mail, they arrive to the site saying:

    Error
    Database query error

    They are actually confirmed, but this is naturally no good, and I also get the error report (I will post that in the end).

    According to #1171 (Memory problem after updating promotional member to standard member) - Dolphin - Trac
    The memory_limit should be the problem. But mine is already 128 M (as a max from the host). No places on the net knows what to do.


    I am not the only one with this problem:
    confirmation mail :: BoonEx Unity Forums

    I really hope you are able to help as I can not open the community until an error like this is fixed. It is one of the first things they will meet.


    Thanks!
    Chrisstoffer



    The email i got from the system:
    Code:
    Database error in
    
    Query:
    
    SELECT	`sys_acl_levels_members`.IDLevel as ID,
    `sys_acl_levels`.Name as Name,
    UNIX_TIMESTAMP(`sys_acl_levels_members`.DateStarts) as DateStarts,
    UNIX_TIMESTAMP(`sys_acl_levels_members`.DateExpires) as DateExpires,
    `sys_acl_levels_members`.`TransactionID` AS `TransactionID`
    FROM	`sys_acl_levels_members`
    RIGHT JOIN Profiles
    ON `sys_acl_levels_members`.IDMember = Profiles.ID
    AND	(`sys_acl_levels_members`.DateStarts IS NULL
    OR `sys_acl_levels_members`.DateStarts <= FROM_UNIXTIME(-1))
    AND	(`sys_acl_levels_members`.DateExpires IS NULL
    OR `sys_acl_levels_members`.DateExpires > FROM_UNIXTIME(-1))
    LEFT JOIN `sys_acl_levels`
    ON `sys_acl_levels_members`.IDLevel = `sys_acl_levels`.ID
    WHERE	Profiles.ID = 5
    ORDER BY `sys_acl_levels_members`.DateStarts DESC
    LIMIT 0, 1
    
    Mysql error: Column 'DateStarts' cannot be null
    
    Found error in the file '/home/www/nordicalternatives.com/inc/membership_levels.inc.php' at line 163.
    Called 'fromMemory' function with erroneous argument #2.
    I can send you the "Debug backtrace:" (minus passwords etc.) but it is longer than the 20000 characters allowed in the community. But let me know what you need.
    Last edited by chrisstoffer101; 03-14-2010 at 03:59 AM.

  2. #2

    Join Date
    Mar 2010
    Posts
    26

    Default

    is there really not any help to be found for us with this problem?

  3. #3
    Administrator Smoge's Avatar
    Join Date
    Mar 2005
    Posts
    6,440
    Blog Entries
    5

    Default

    Hi,

    Yes - there is - but maybe not through the public forums - you may need to have buy support from someone, us (open a ticket), boonex, someone else - to access your hosting/site and check it.

    Smoge
    ModMySite Administrator

    Problems? Questions? Need modifications or other help with your site?

    Open A Ticket , Send Us An Email Or Give Us A Telephone Call +1 518-632-4152.

  4. #4

    Join Date
    Mar 2010
    Posts
    26

    Default

    are there prices available beforehand?

  5. #5
    Administrator Smoge's Avatar
    Join Date
    Mar 2005
    Posts
    6,440
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    5

    Default

    Our rate is $68/hour - not sure what BoonEx or others rates are.

    Smoge
    ModMySite Administrator

    Problems? Questions? Need modifications or other help with your site?

    Open A Ticket , Send Us An Email Or Give Us A Telephone Call +1 518-632-4152.

  6. #6

    Join Date
    Mar 2010
    Posts
    26

    Default

    ok, thanks for your answer.
    My site is a free site and just installed, so maybe I should go for another script instead then.

    but thanks, I'll see what I find out.

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