Thread: Groups page completely messed up

Hello,

I'm using Dolphin 6.1.6. I have had this problem since 6.1.2. When a user creates a group at my site, the pages appear all messed up and with an error message at the top. It seems like it's unable to find the css in order to build the page up.


Here is the error message, could anyone please help me out?

Warning: file_get_contents(http://www.xanadoe.nl/groups/orca/?a...Freaks&trans=1) [function.file-get-contents]: failed to open stream: HTTP request failed! HTTP/1.1 500 Internal Server Error in /home/xanadoe/public_html/inc/classes/BxDolGroups.php on line 417

Warning: Cannot modify header information - headers already sent by (output started at /home/xanadoe/public_html/inc/classes/BxDolGroups.php:417) in /home/xanadoe/public_html/inc/design.inc.php on line 498



Kind regards,

Shade

First, check your file permissions to make sure they are set up properly. BxDolGroups is the file to check your permissions for. You can try adjusting it to several different file permissions to see if the error message disappears.

Secondly, take a look at that file. Open it up in a text editor and see if ther is a space above or to the left of your <? or <?php at the beginning of the page.
If there is a blank line above it or it is indented to the righ, make sure to remove ANY blank spaces in front of it.

See if these suggestions fix it.

Thanks Bigal,

I have checked the file with the tips you gave. There are no spaces left and right of the opening tags of the php. I have also tried different settings for the file permissions, but without any luck. I left it on 644, as all the other files in that folder had that same permission setting.

What I find preculiar is that, apart from the error messages, the file appear fine in Google Chrome and scrambled in IE.
In IE it seems as if it is not rading the .css file.

Here is the link: Xanadoe! Online Dating & Friendship Community / Groups / MovieFreaks

I created that group as a test. The result is the same as in all the other groups I have created to test with. This problem has also been persistant since 6.1.2 The upgrades were done in the 2 settings, spanning over 2 days.

Any ideas where else I could look.

My guess is that it will end up being some type of URL issue then. If you copy and paste JUST the http:// url from that error message, it results in a "page not found" error. So the call from inside the script is to a non-existant url which is probably throwing the error.

Maybe open a ticket with Smoge. He could probably fix it in about 3 minutes.

I think your last assumption is very accurate. I just couldn't figure out which file or URL. Who is smoge? (sorry, I'm not committing blasfemy, am I?) How do I reach him/her? I remember hearing that name before, but I have just been away for too long.

Regards, Shade

Hello Bigal,

I think I just found out that at the creation of a group, the script is unable to create a forum for that group, and the when the group is accessed it gives the error message sayimg it can't find the forum in orca. If this is true, I guess the question is now, why ?
Then it also means that the appearance of the page in IE & the errormessages are two distinct problems, that perhaps should be dealth with seperately.
Hmmmmmm I guess I'll keep looking, trying to find out where things go wrong.

BTW I found Smoge... and submitted a ticket. (It did feel like I commited blasfemy) Thanks for the tip.

Regards, Shade

to open a ticket with Smoge. He is the site owner/administrator here, and most likely by opening a ticket, you'll get a much faster response than awaiting an answer in the forums. There is no cost to open a ticket, and Smoge will let you know what cost, if any, would be required to fix your issues. Well worth it in my opinion. He's done a number of jobs for me, all very inexpensive and very thorough in his work and his communications with me.

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On the groups page, when I try to post a topic it gives a 500 Internal server error. The url it tries to reach is: http://www.xanadoe.nl/groups/orca/fo...ic=MovieFreaks

I have looked in the dir ../groups.orca/ and there is no directory called "forum". I guess the script failed to create it together with the htm file it leads to, when the group was created. Which confirms that it is some type of URL issue, but it also shows that it goes a bit further then that.

Any idea how that process works?


Regards,
Shade

I'm having really big problems with that stupid orca, it only works half the time. Could anyone please help me with this problem?
It's really holding me back. Any help is welcome, I would really appreciate it.

Regards,
Shade

Yes - Orca is trouble - we try not to use it (at least, in it's current version included in v6.1.x).

You could install another forum, but this is not trivial.

As for not getting back to your ticket - we have been really busy here the last couple of weeks - and I don't see it slowing up until the end of the month...

Smoge