Thread: Membership levels not automatically upgrading

I got my first paying member today , the money has come through but their membership level is still standard when it should have upgraded to Gold.

Do I have to manually upgrade each paying member's account or should GPLDate do it for me If I have to manually do it then what happens when i've got a lot of members upgrading & downgrading - how do I keep up.

Has anyone had the same problem or is it just me?

If you are using Paypal, the return URL should be yoursite/checkout.php or similiar. Configure your paypal account return URL.

Originally Posted by Charlie

If you are using Paypal, the return URL should be yoursite/checkout.php or similiar. Configure your paypal account return URL.

Do I have to edit that myself cos I've checked the code in paypal.php:

$checkoutURL = $site['checkout'] . PAYMENT_MODULE_NAME . '.php';

Its seems to be pointing to checkout.php. When I set up the paypal account through the admin interface it does not ask for the return URL so I'm guessing it always returns to checkout.php. I've tried to test it out myself but I get an error saying that I canot send myself money through my paypal account. Is there another way to test it out.

I guess charlie means your account settings in your paypal account (www.paypal.com). There you have to set you return url.

Originally Posted by Kleetus

I guess charlie means your account settings in your paypal account (www.paypal.com). There you have to set you return url.

How do you set it from Paypal. I know that I can set it if I generate the button myself (through merchant tools in paypal) but GPLDate sets it up for me & generates the button code itself. Did you configure paypal payment through your paypal account & then copy that code into your website code.

It was just an idea ! The paypal integration will be one of my next/last steps, for the moment i try to get some mods to work.

No.
The config is within your paypal account, not yoursite source code.
Ask your Paypal company support guy to know how to config the return URL.
It should be yoursite/checkout.php
Good luck

Originally Posted by DiabloD

Do I have to edit that myself cos I've checked the code in paypal.php:

$checkoutURL = $site['checkout'] . PAYMENT_MODULE_NAME . '.php';

Its seems to be pointing to checkout.php. When I set up the paypal account through the admin interface it does not ask for the return URL so I'm guessing it always returns to checkout.php. I've tried to test it out myself but I get an error saying that I canot send myself money through my paypal account. Is there another way to test it out.

Thanks Charlie.

I went into my paypal account & edited the return address for Instant Payment Notification (IPN) so now it points to mysite/checkout.php. I can't test it myself as paypal doesn't allow me to make payments to myself & you can't use credit card for subscription payments so now I have to wait for another member to upgrade their account & see if it works.

I am utterly and completely confused.

In the backend of Dolphin > Manage PP > Payment provider setup instructions

It states that IPN is the only method that supports recurring billing. Therefore; we are using IPN as we sell both memberships and tickets to our events.

When a user purchases a ticket, it does not reflect on their profile and it does not reflect on the events page with their purchase code like its supposed to do.

If we check, finance calculator, we can see the transaction but when we view events from backend, there are no partipants listed.

Lastly, we have debug active and refunded a payment in PayPal. We can see the refund in the debug info, but it does not reflect on the Dolphin Site.

Also, in the Dolphin Instructions, it says to disable IPN on PayPal as the module does it itself.

Can some please help take a look at our config and let us know if we missed something ???

Please help....

Here's what we have configured:

Admin > Manage PP

Active (Checked)
Mode: Live
Debug output: (Checked)
Supports Recurring: yes
Business: xxx@email.com
Process Type: IPN
Connection: SSL
Identity Token: -blank-
Dont prompt for note: (Checked)
Sandbox Business: -blank-

PayPal > Profile > Instant Payment Notification Preferences

Instant Payment Notification (IPN) Off
Instant Payment Notification (IPN) URL: -blank-

PayPal > Profile > Website Payment Preferences

Auto Return: On
Return URL: http://www.website.com/checkout.php
Payment Data Transfer: Off
Identity Token: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Block Non-encrypted Website Payment: Off
PayPal Account Optional: On
Contact Telephone: Off

You should use IPN with HTTP, don't use the Identity token method - as a baseline - then tweak/play from there.

Smoge