Thread: did somebody got Presence working?

Can't get it working - "Connection Error"

any suggestions

my presence working. check your ray settings again

I was told u gotta install ray server, downloadable from the boonex site, yet to try it, i'll let u know if it works...

Originally Posted by keremyildiz

my presence working. check your ray settings again

Hi All,

Please can anyone who has fixed this error "Connection Error" in RAY Chat tell me how I can resolve it? Non of this software work for me. I would be glad for any instruction that can lead to fixing this bug.


Thanks

im keen to find this out as well, telling me ur ray works is not very helpfull, i dowloaded ray server and cant use that cause i dont have JRE on my server, apparently some people got it working without installing ray server?

Originally Posted by Ranks

Hi All,

Please can anyone who has fixed this error "Connection Error" in RAY Chat tell me how I can resolve it? Non of this software work for me. I would be glad for any instruction that can lead to fixing this bug.


Thanks

hi ranks. i think you must check your /ray/inc/header.inc.php line 2.
include("/path_to/header.inc.php");

/path_to/ => it must be your dolphin script inc path link.

ex: include("/var/www/vhosts/domain.com/httpdocs/inc/header.inc.php");

Hi Keremyildiz,

Thank you for your reply. I have done this but no success. I am using cpanel and here is my path:

include("/home/domain.com/public_html/show/inc/header.inc.php");

This path may be different from yours. Are you using Virtuozzo Power Panel?

Originally Posted by Ranks

Hi Keremyildiz,

Thank you for your reply. I have done this but no success. I am using cpanel and here is my path:

include("/home/domain.com/public_html/show/inc/header.inc.php");

This path may be different from yours. Are you using Virtuozzo Power Panel?

no. i'm using Plesk Panel. are you sure using correct your path address?
one think.if your presence and other ray applications dosn't work, may have you download new dolphin and ray versions.

Originally Posted by M@rix

Can't get it working - "Connection Error"

any suggestions

I had the same problem. So I tailed the server log file:

Code:

tail -f access_log

This showed me the exact request from the presence popup:

Code:

GET /ray/XML.php?app=presence&action= ....

So I tried to manually access to that url. And that told me what the problem was. My problem was permission on "ray/inc/cron.inc.php" file.

Code:

chmod 777 ray/inc/cron.inc.php

solved my issue.

Ahhh... there is hope - someone who used some troubleshooting skills to find the answer to a problem....

Cheers!

Smoge