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Thread: Can't change Membership Level in Admin

  1. #1
    Spexmex's Avatar
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    Default Can't change Membership Level in Admin

    I have 4 levels...non-member. standard (non paying), Gold (paying) and Lifetime(paying). By default new users are Standard with limited access. My own test account is standard as well. When I change it in Admin to Gold or Lifetime no changes are made. Under "Users" / "Members" in admin I am still Standard with limited access. The Gold and Lifetime ARE active with pricing in place. Is this a language key problem or what? If users purchase a Gold membership they will not be able to access teh whole site because tehy will still be listed as Standard. Any help will be appreciated.
    The KING Lives!

    Dolphin 6.0.003

  2. #2
    Administrator Smoge's Avatar
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    This is a new problem?

    I see you listing as your version

    Dolphin 6.0.003

    Which is really old, and out of date, and 003 is a version with known problems, with version 6.0.005 being the last release in that series.

    Sounds like you did a new install? Why did you use 6.0.0003?

    Anyways, to check/fix the problem - you need to add some debug to the page so you can see what, if any, database update is being made on your admin panel change.... and troubleshoot it.

    Smoge
    ModMySite Administrator

    Problems? Questions? Need modifications or other help with your site?

    Open A Ticket , Send Us An Email Or Give Us A Telephone Call +1 518-632-4152.

  3. #3
    Spexmex's Avatar
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    Default Still no Membership change

    The version is actually 6.1. Anyway, I still cannot change the membership level in admin. My own test account is Standard which does not allow me to send messages and a whole lot of other things. I try and change it in admin and it just stays as Standard. The Gold and Lifetime membership levels are active and they are in PhpMyadmin. I just don't know why it won't change in admin panel. I am not sure what you meant by debugging either. Any help will be appreciated.
    The KING Lives!

    Dolphin 6.0.003

  4. #4
    Spexmex's Avatar
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    Default Member levels won't change

    Even in phpMyadmin I can change the level but it does not change in the admin panel or on the site. Perplexed.
    The KING Lives!

    Dolphin 6.0.003

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